RedCheeks (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you visit our website, enroll in our courses, or interact with us online.

By using our website or services, you agree to the terms of this policy.

1. Who We Are

RedCheeks is a business registered in the Netherlands.

We provide online education and creative resources, including self-guided courses and cohort-based workshops.

2. What We Collect

We collect the following personal data:

• Name and email address (during purchase and account setup)

• Billing information and transaction data (via Stripe)

• IP address and device information (via cookies and analytics tools)

• Course activity (such as lesson completion or quiz progress)

• Marketing preferences (if you opt in)

We do not collect sensitive personal data (e.g., health or biometric information) and do not knowingly collect data from users under the age of 18.

3. How We Collect Your Data

We collect data through:

• Website checkout via WooCommerce and WooPayments

• User account creation and login

• Course activity on Sensei LMS

• Meta Pixel (Facebook Ads) for marketing performance tracking

• Cookies and standard analytics tools

• Voluntary contact (e.g. email, Discord participation, support requests)

4. Why We Collect It

We use your data to:

• Process payments and deliver your course access

• Set up your user account and provide login credentials

• Communicate important updates about your course or account

• Improve the learning experience and track your progress

• Run marketing campaigns (only with your consent or lawful basis)

• Comply with legal and financial obligations

5. Third-Party Services

We use third-party tools that may process your data:

• Stripe – for secure payment processing

• Meta (Facebook) – for marketing pixel tracking and ad campaigns

• MailerLite – to send automated emails and post-purchase communication

• Wedos Hosting – our website hosting provider

• WordPress and plugins – including Sensei LMS and WooCommerce

We only work with GDPR-compliant providers and never sell or trade your personal information.

6. Your Rights (GDPR)

If you are located in the EU or EEA, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict how we process your data

• Withdraw consent at any time (for example, from marketing emails)

• File a complaint with the Dutch Data Protection Authority

7. Data Storage and Retention

Your data is stored securely on servers hosted by Wedos Hosting (CZ).

We retain transaction and account data for as long as necessary for tax and legal compliance, and anonymize or delete inactive accounts upon request.

8. Cookies

We use cookies to:

• Enable core site functionality (e.g., login, cart, checkout)

• Track course progress and performance

• Run Meta (Facebook) retargeting and ad conversion tracking

• Analyze traffic and improve user experience

You can manage your cookie settings in your browser or via cookie notice tools.

9. Contact Us

For any privacy-related questions or data requests, contact:

📧 info@redcheeks.org

📍 RedCheeks – Registered in the Netherlands